JTG Systems recovers data stored on external USB, Firewire, and eSata drives. These external hard drives house the same type of drives found inside your laptops and desktop systems and because they are external they are portable and more susceptible to damage thus placing your data in jeopardy unless care is taken.
Some problems you may encounter are…
Clicking sound heard
Grinding or scratching sound
Hard drive spins up and down
Hard drive does not spin
Lights on external case don’t light up
Lights on external case blink
JTG Systems technicians begin with a thorough diagnosis of the housing and finally the internal hard drive. This process helps determine whether the problem lies with the housing electronics or the internal hard drive itself. Once the problem is determined we can proceed with the best path to a full recovery.
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